Customer Testimonials
Quick, efficient service Good communication Accepted declined services and did not try to upsell me. Offered services and explained items needed but listened when I said I would need to do another time. Appreciated that!
Thank you Cody and Mario for doing your best too find the best car at the best price for me!! It was an amazing experience, you guys made me feel totally comfortable, and I appreciate you all for doing your best and getting me into my new car!! that I absolutely love!! Thank you thank you!! I'll be bragging to all my friends and family ,and tell them to go to corwin Ford dealership in Spokane valley if they are wanting to purchase a new car!! I appreciate and very thankful for Cody and Mario for sure!! 👍🤗🤗☺️
I definitely left there being the happiest that a person could be with the team of persons involved in my purchase. The Spokane team went above and beyond to meet my goals. I would always look back to them for future opportunities
Top notch service from Cody.
Tell Nick Dunlap to be a great salesman low pressure very friendly outgoing answered all our questions didn’t try to push the vehicle on us. Just asked us how we were feeling and what we thought of it. It was a great experience.
Great experience all around; highly recommend!
I work for Valley Christian School, and when the catalytic converter went out on one of our transit vans, Jeff Kiehn in the service department at Corwin Ford took excellent care of us! Jeff went above and beyond to get the repair covered under warranty, saving our school approximately $15,000! We are incredibly grateful to Jeff and the team at Corwin Ford for their outstanding service and willingness to help. Thank you for taking such great care of us! Highly recommend!
Helpful without high pressure.
We just bought a 2011 Jeep Patriot and it was one of the best car buying experiences we’ve had. We were treated very well by everyone we dealt with from our salesman Jose to the department managers Dom and Mario. They worked with us to get us into a great vehicle that fit our budget! Thanks for making the whole process easy and enjoyable. We are very satisfied customers!
Cody and darrick made my purchase fast and easy answered every question i had
I had the pleasure of working with Jeff in the service department and he was great to work with! The Corwin team took care of my vehicle and treated me above and beyond what I would have ever expected. I can't say enough of the integrity shown by the Corwin team in my recent experience!
I am So disappointed with this Corwin Ford Spokane dealership!!
I filled out an online inquiry with Car Gurus to get an evaluation to sell my car. The evaluation came back at a reasonable offer, that got my interest. The next morning, Jason, who I now believe to be an AI Bot, texted me from Corwin Ford, and wanted to know if I wanted to come in and have my car evaluated. We had a lengthy conversation where I explicitly stated that I didn’t want to drive all the way there and then they knock the offer downs couple ... Read More Google - Oct 17, 2026
Brought our Edge in for oil change, didn't see or hear a recommended service had been added to the work. The approval tablet to approve work just used initials of work and the extra service looked like part of the oil change and service checks. Even the total for the work didn't show on approval tablet. Daniel Knowles, the service advisor that I talked to after the work was complete was extremely helpful . I was shocked when he told me the total and asked him to explain the charges. We quickly figured out the extra service that was ... Read More Google - Oct 13, 2026
We recently purchased a Bronco from Corwin Ford. We are out of state buyers and this will be our last out of state purchase. First of all I want to make it clear. We got a great deal on the Bronco and the sales people were great. Making the deal was the easy part (always is). We even flew to Washington state from Tennessee to do the paperwork and inspect the Bronco. The bad part started after the paperwork was signed. We had the Bronco shipped. The shipper put a 20 inch long scratch down the side, which we are still ... Read More Google - Oct 12, 2026
I recently sold my minivan to Corwin Ford. It was a simple and straightforward process! I highly recommend working with Nick (with the excellent mustache), he was friendly and helpful for the entire experience and he worked to get us what we needed. It was great doing business with this dealership!
The service department was fantastic! Xander was a. Great communicator and was persistent in helping my Raptor get diagnosed properly! The team including Gage and Freddie were very friendly and professional. Thanks so much for the support!!
Ken Galimanis was great! He worked with my husband to get a deal going days prior to us coming to pick up a Dodge Ram 2500. Once we got to the dealership the process was quick and easy! Ken was really easy to talk to and made us feel welcome and comfortable. Thank you!
Ken and the crew at Corwin were great to deal with. I’ve never been more comfortable buying a vehicle before. Next time I need a truck, I will call Ken before I look anywhere else.
Took a second for someone to come help. But I didn't exactly walk right into the showroom either. So. Forgiven. Asked to sit in a specific vehicle. Dustin went and grabbed the keys no issue. He answered all my questions even though I was upfront about not buying today or even soon stating I was very much still in the research phase.. Even took me on a test drive at his offer. Good place. If I end up going with the Ford. Will buy from Dustin.
I Just want to thank Danny Williams for being so kind to me and my husband, He said he works at Corwin Ford, So I thought I would write a review and say good job Corwin Ford for having such a good person on your team, Me and my husband will be coming there to purchase a vehicle, and sending anyone we know that way because of his kindness, Good job guys
Ken in Spokane is AMAZING! He was so helpful and really streamlined the car buying process. I highly recommend working with him if given the chance!
Corwin ford is the best ford dealer in the area
I had an outstanding experience purchasing my vehicle! From the very beginning Cody was professional, transparent, and made me feel part of the Corwin Ford family. The whole process was smooth and stress free and I would highly recommend to anyone looking for a vehicle.
Cody is the best sales guy in the building he helped me get many trucks now and I could not be happier. Honest and helpful even after the sale was finalized.
I’ve bought and sold several vehicles at Corwin Ford and the experience has always been great. Their staff is easy to work with and they work hard to get you a good deal.
Justus was super helpful and reasonable. We got the car of our dreams.
Cody was an exceptional sales person! He answered all our questions and gave us lots of space to think and make a good decision. Very easy to work with and would recommend to someone in the future.
Jose was super helpful and very informative when I asked him questions. He knew what he was talking about. Overall, a good experience.
Jose was such a great helper, he help me wi the a lot of information and answered all my questions
Love, my bronco
Great service from Darrick! We appreciated his knowledge. Helped in our search for a new pickup!
Darrick was exceptional! When shopping for rigs, it can be stressful but Darrick was a no pressure salesman! We appreciate all his help to make informed vehicle purchase decisions !
Jose was wonderful and very patient helping me with questions about a car I am thinking about purchasing very amazing services.
Darrick Jones is very knowledgeable and always patient and helpful, would definitely recommend him to help you out with that new car or truck.
Ken is an excellent salesman who was very kind and knowledgeable during our search for a truck.
Came by to look at trucks and Nick Dunlap was very helpful. Not pushy and very knowledgeable. Can't recommend them enough.
Cody Mericle is a stellar salesman. It makes sense his last name is one letter off from Miracle because I was not planning on leaving in a brand new car today. Great service, great conversation, great rates, 10/10 would recommend buying your next vehicle from Cody!
Cody may be a little vertically challenged, but his customer service is HUGE. 😂 He made the whole car-buying process easy, answered every question, and never made me feel pressured. If you stop in, ask for Cody. He’s easy to miss, so look carefully. 😂 ⭐⭐⭐⭐⭐
I had a great experience working with Jose. He answered all questions and made the car buying process less daunting. Thanks Jose!
I had a great experience working with Jose at Corwin Ford! He was incredibly helpful throughout the entire process and made buying my Bronco a really positive experience. He was patient, knowledgeable, and made sure I felt comfortable with everything before leaving. I really appreciate all of his help and would definitely recommend Jose to anyone looking for a new vehicle!
Justus was awesome to work with when I went.
I am writing on the experience I had with the sales associate, Garrick Wynn in August. My experience was positive. Garrick was friendly, professional, and able to respond to my questions immediately. I have enjoyed my truck so far. I would definitely recommend Garrick.
Ken G is the salesman you want to go see. Highly recommend working with him!
Ken G is the best salesman! Incredibly knowledgeable! I would send my family and friends to him every day of the week!
Absolute life savers. Jeff worked me in on short notice and took care of business.
I have bought all my vehicles the last 13 years from Nick (Mustachio). I highly recommend him to anybody looking for a vehicle. He is really fun and amazing to work with and there's no BS.
I was blown away with my experience here. Nick Dunlap made my truck buying experience painless and easy. I went in pretty anxious after not expecting to have to buy a new truck and Nick took the time to find me exactly what I was looking for. His energy made the whole thing fun. I would highly recommend working with Corwin and Nick.
Justus is a great salesmen if you are looking for a new ride. From the paperwork to the new vehicle, he is more crisp than a fresh dickie fit. Put your trust in him and he wont let you down!
Justus was great to work with, very helpful, looking forward to coming back
If I could give Corwin ford a 0 star I would. I went in to negotiate on a used vehicle and after going back and forth the deal fell through and was treated with disrespect by Mario a “manager” with the whole sale lot. After having to return to the dealership to get my current vehicles registration back, he couldn’t even look at me or respond to me when I said thank you for giving my registration back. Even after I repeated myself twice saying “thank you” he could barely acknowledge me. So beware to future buyers who don’t ... Read More Google - Sep 24, 2026
Don't buy from here! After going back and forth on a used vehicle we still couldn't come to a deal, then once I backed out of the deal the whole sale manager Mario was very disrespectful. When I asked for my vehicles registration back he couldn't look me in the face and respond to me when I said thank you. So if you don't buy a vehicle from them their attitude changes towards you and they're disrespectful. Avoid this place.
The salesperson Dustin was first class but his support team not so much. We had set up an afternoon to close a deal on a specific car. Dustin set for a final detail to be done before we arrived ( not done ). our interest in the car included it was Gold Certified and added an extra warranty with the car. The bigger problems started with a super high pressure extended warranty person and the icing on the cake was the finance person. She did not want to be there and was not happy she had to get up from here desk ... Read More Yelp - Sep 23, 2026
Absolutely terrible experience with this dealership. The professionalism and communication were extremely disappointing from start to finish.
I was told that the vehicle was mine and was under the impression that the deal was moving forward. After being given that assurance, I later found out that they sold the vehicle to someone else. If they were going to sell it to another customer, they should have been upfront about that instead of telling me the vehicle was mine.
What made the situation even worse was the lack of professionalism and communication throughout the process. I completely understand that dealerships need ... Read More Google - Sep 20, 2026
Me and my husband were looking forward to getting a new truck. We found one that we really wanted, We set up an appointment to buy the truck and the dealership had told us that it was set aside for us so we could make sure we got our dream truck. As soon as we got there we were informed that someone was there an hour before us and bought it and the dealership had failed to tell us and made us drive all the way down there and sit in their lobby for 30 minutes. Extremely unprofessional I would not ... Read More Google - Sep 19, 2026
DON'T BUY FROM HERE!! Absolute crooks! I was promised IN WRITING that they would sell me a car, and now all of a sudden they want to change everything they agreed to. Completely unprofessional and dishonest. If you're looking for an honest dealership that stands behind what they tell you, DO NOT GO HERE. If you want to be lied to, promised one thing, and then have everything changed on you afterward, this is the perfect place for you. Extremely disappointing experience. I would never recommend doing business with this dealership.
DON’T BUY FROM HERE!! Absolute crooks! I was promised IN WRITING that they would sell me a car, and now all of a sudden they want to change everything they agreed to. Completely unprofessional and dishonest. If you’re looking for an honest dealership that stands behind what they tell you, DO NOT GO HERE. If you want to be lied to, promised one thing, and then have everything changed on you afterward, this is the perfect place for you. Extremely disappointing experience. I would never recommend doing business with this dealership.
First of all, sales team was awesome. Solid dudes all around. What I didn’t like was the truck is deleted. Illegal to sell by a dealer in Wa state. They claim because I signed as is where is forms that it all of a sudden circumvents the RCW’s and federal law. It does not. They took the gauges off that appeared to have existed. And wasn’t really any mention of it being deleted. I’ve bought a bunch of vehicles over the years from this dealer, but this is mine and my families last.
I appreciated the knowledge and experience of Jeremy Gourley when we bought an Explorer xx. Especially since my wife (basically it is her new car) does not care for car dealers or car salesman. Jeremy made the whole transaction smooth. We got a very nice new car at a tremendous price. He listened, explained and ran us through the entire process smoothly. When you are ready to buy a Ford, go to Corwin and talk to Jeremy.
Came in for recalls on my truck. Told a couple hours 4 hrs later the app had no updates, 6 hrs later no updates so I called “Oh, it’s been done. We must not have done that in the app.”
Here’s what really happened a thousand dollars worth of recommendations for service that had already been completed and they broke the front headlamp housing. Maybe that’s why you all didn’t do the standard video walk through? Also funny that wasn’t listed on my recommended services. I will be getting this $500 repair elsewhere because this is the last ... Read More Google - Aug 28, 2026
I had almost $5,000 worth of work done in their service department. When I went to pay, they said my credit card would be charged a 3% fee, or $150 more. When I pulled out my checkbook to pay with instead, they said they wouldn't accept my check and that paying with my card and accepting the 3% fee was my only option short of paying with cash, and my ride had already left. EVERYTHING about this experience with Corwin was worse than when it was Gus Johnson Ford. It's now corporate greed and indifference instead of the folksy, down-home service it ... Read More Yelp - Aug 8, 2026
Update: still waiting for the phone call that was promised in the business’ response to my review. Seems like the response is as questionable as the service.
I was visiting family in Spokane when my 2024 Ford Bronco Sport had the “Coolent Temperature Too High” indicator come on. I was about to head home to Seattle. Instead I went to the nearest Ford service department at Corwin. They replaced the water pump due to technical service bulletin 25-2581. I came home to Seattle in a rental car and returned a few days later to get my vehicle.
Right away I thought ... Read More Google - Aug 7, 2026
Would not even have someone in service talk with me. Just that they did not have tools to work on an RV. A Mobile Mechanic was able to diagnose and take care of the issue. Just one more reason I do not trust the dealerships.
We took a vehicle to the service department to get a recall completed and while at Corwin the truck had a tailgate and bumper stolen. Corwin said the theft was not there responsibility and even though it was in there possession. The security cameras were down that night, so no help there. I would not leave a vehicle with them.
this place is trash. They don't respect their neighbors. Over priced beat up used cars with pushy rude sales people. They push people in the area out of their homes and over the years i have seen people with picket signs out front.
I was very impressed with the service manager in getting my Ford F150 repaired in a timely manner. It was very rapid in getting my truck back on the road.
Easiest car purchase. Car is amazing and customer service is top notch. Would def buy on from again
The service department has always been top notch will continue to bring all of our family vehicles here for our service needs
Corwin Ford doesn’t care if you kill someone with your brakes
Corin Ford Spokane Valley could care less if you kill someone with your faulty brakes. Scary huh? I come in last November for a recall on my master brake cylinder. The part that they put in for the recall failed on the way home almost causing a red light accident . I had it towed back in the next day and they said the part they put on was bad and would be ready in January , now I'm hearing it's gonna be past September before the parts available. I will spend every single day of my life telling people ... Read More Yelp - Jul 7, 2026
Corwin Ford in November had me bringing my truck for a break recall. The parts they put on failed immediately that night and I almost was involved in a red light accident down the road as my brakes went out completely. They told me the next day, the part they put on was bad. I would have a new one soon . Nine months later I still have no truck and no communication from the company. I’ve made over $6000 in car payment since then and I have no vehicle. Corwin Ford was more than happy to let me leave that ... Read More DealerRater - Jul 7, 2026
I haven't found fault with the service, but Service Advisor Daniel is a mess. It's just one problem after another with his complete lack of communication skills. Example, after a week, I called him to check on my truck and he said, "OH, it was ready last week." You'd think Corwin Ford would want their $2k in a timely manner, but Daniel failed to call day after day while it collected dust in the parking lot. Daniel does not respond to text messages. Daniel, quite frankly, was a whiny little child at pickup time from ... Read More Yelp - Jul 7, 2026
I am incredibly disappointed with the lack of transparency and dishonesty at Corwin Ford Spokane. We spent over a week working with a salesperson and sales managers, exchanging messages, and reviewing pictures and videos of a vehicle we were highly interested in. After finally agreeing on a price, my husband and I drove 6 hours each way to purchase the car. The moment we arrived and did a basic walk-around, we discovered significant damage on the passenger side door. This damage was completely omitted from every single photo and video sent to us, and the salesperson never mentioned it once. To ... Read More Google - Jul 5, 2026
NO Stars! I want to tell you about my experience with Corwin Ford. I was very uninformed about buying a car as I put it "They saw me coming". My vehicle was $19.989 and when I left that day I was paying $29.000. I did not know that this was not normal, That this was highway robbery. $6500 in add ons. now forward to today Things are starting to go bad as a normal car does. But upon further inspection I find two (2) cracks in the block filled with black silicone.the car is worth $2700 on a good day and Im ... Read More Google - Jul 4, 2026
Justus knew exactly what I needed to close this deal up. Very helpful in keeping me engaged during some of the longer steps. Took great care during and even after purchase. I went back to buy a supercharger from him!!
Cody was awesome! Very attentive and responsive and the staff helped me get the kinda deal I was looking for. Would definitely recommend doing business with them!
Complete liars. Brought my truck in last year due to sputtering engine, spent 10k replacing cam shaft etc, and surprise, same symptoms today. Called today to find the best course of action and dealership says they were never able to diagnose the sputtering/non running condition and that I paid for a new cam to eliminate noise on startup. Really? Who would spend that kind of money to eliminate a noise on startup? I wouldn't trust them to fix a matchbox car. Save your time and go somewhere else!
The entire service process was seamless and efficient. Brandon communicated everything and was great to work with.
He went above and beyond when I brought my truck in after driving over 3000 miles and ending up with some damage and a broken back window. He got me in contact with an auto body shop and got it over to him. I appreciated it immensely!
Amazing service Corwin and Jeff are amazing long time customer who keeps coming back year after year
3. I came in for an oil change but my oil life was not reset. Leaves me asking if the oil did get changed? Hopefully they just forgot to re set it.
Kolten took care of everything I needed done to my truck. He communicated well with me and told me exactly what needed to be done and was very professional in doing so. He even set up my appointment on his day off. He went above and beyond what most employees would do.
This vehicle purchase was the most fun and less stress ever experienced. Thank you Sales and service were awesome!
Super easy dealings, appointment was easy to make, treated well at the dealership, fixed a work van fairly quick.
Tried to charge me $200 to tight a loose screw in the door. Not a way to get people excited about repeat business at your dealership.
No hassle honest prices Great experience will come back for my next vehicle Well done
Very easy going just letting me know all the options I could have to get the vehicle I never felt pushed it was a very good experience best experience I ever had buy in a car
Had an amazing experience very smooth and straightforward I would recommend it to all my friends and family
I find Jeff a real help in maintaining my Ford Edge. I find it annoying that when I have car serviced a salesman ask if I want to sell it. I like my Edge and am sorry you quit making them I responded to text such. It must be AI generated because it does not answer according to my comment
They worked really hard to meet my needs Cody dedicated himself to making it work for me
A very low pressure dealership with very friendly staff. Good at checking in post sale
Great customer support and buying process Great customer support and buying process. The dealership immediately took care of issues with my truck and provided a loaner car to use in the meantime.
Easy to work with, exceptional quality people to help you with questions and any issues that you might have
Very friendly and accommodating. Jeremy was great to work and I love my new truck.
Everything went smoothly and as expected I love the valet service. I don't have to drive and wait
Easy, friendly and informative. Would recommend Had exactly what I wanted and I'm super happy that I went with Corwin Ford
It was excellent no House so super efficient friendly clean and a great experience No
it was an awesome experience probably the best and I've bought in many cars New the staff was friendly helpful and even gave me a ride to help facilitate this car purchase Nick was awesome
